Privacy Policy

Effective Date: 1 November 2024

We at PACE Infrastructure Solutions Ltd want you to understand what information we collect and how we use it. That’s why we encourage you to read our Privacy and Policy. By accessing or using the “Pace Rail”, you consent to the collection and use of your information as outlined in this Privacy Policy. We are committed to handling your personal data responsibly, transparently, and securely. This Privacy Policy outlines the specific types of information we collect, the purposes for which we use it, and the steps we take to protect your privacy. Our goal is to ensure you feel confident and informed about how your data is managed every time you use the “Pace Rail”.

Information We Collect

We collect the following types of information when you use the Pace Rail App to provide a personalized and efficient experience.

1. Personal Information

When you login or update your user profile, we may collect personal information, including:

• Full Name
• Email Address
• Phone Number
• Employment information (e.g., position)

2. Location Data

The App may collect location data for purposes such as geofencing, shift management, and real-time tracking. This may include tracking your location even when the app is running in the background. You can control the collection of location data via your device settings.

• Geofencing Data: If you enter or exit a designated geofenced area, your location data may be collected and saved for operational purposes.
• Manual Location Data: Your location may also be manually saved by the administration team to verify work location or for safety purposes during shifts.

You can control location data collection through your device settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the functionality of the App.
• To improve and personalize the App's features and services.
• To manage and verify work locations, shifts, and geofencing operations.
• To communicate with you regarding your account, updates, or changes to the App.
• To monitor usage patterns and improve the performance of the App.
• To comply with legal obligations and protect our legal rights.

Data Sharing and Disclosure

Your privacy is important to us, and we are committed to protecting your personal information. We do not share your personal information with third parties for their independent marketing or promotional purposes.

Security and Retention

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer necessary for operational or legal purposes, we will take steps to securely delete or anonymize it.

Your Rights

As a user, you have certain rights regarding your personal data, including:

• Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
• Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the communications we send.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date". Your continued use of the App after any changes constitutes your acceptance of those changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

• PACE Infrastructure Solutions Ltd
• Email: info@pace-is.co.uk
• Phone: +44 20 3997 4075
• Address: 1 Meadlake Place, Thorpe Lea Road, Egham, TW20 8HE